Manuals, tutorials, warranty, replacement parts and a direct line to our team — everything you need to keep your recovery on track.
Download the full CM06 manual as a PDF.
Step-by-step guides: setup, wrapping, cleaning.
12-month coverage — policy & free registration.
Cold pads, hoses, adapters — buy or request a replacement.
Answers on use, care, orders and shipping.
Submit a request — we reply within 1 business day.
The complete guide to your LIFEBUS cold therapy machine — from first fill to long-term storage.
Lost your printed copy? This is the same manual that ships in the box.
Short, practical guides for the moments that matter. Filmed video versions are in production — the written steps below cover everything in the meantime.
Unbox to first cold session, the right way.
Knee, leg, arm & hand — snug, never tight.
Set-and-forget cycles for day and night.
Ice strategy for all-day (or all-night) sessions.
Keep the circuit fresh between uses.
The two most common issues, solved fast.
Every CM06 is covered by a 12-month limited warranty. Register below — it takes 30 seconds and speeds up any future claim.
To make a claim, use the contact form with topic "Warranty claim" — include your order ID and a photo or video of the issue.
Every part of the CM06 is replaceable — you never need to bin the whole machine over one worn piece.
| Part | Fits | How to get it |
|---|---|---|
| Universal cold pad | Knee · Leg · Arm · Hand | Free under warranty for leaks or defects — otherwise request a quote via the form below. |
| Insulated connection hose | All CM06 units | Free under warranty for coupling or seal failures within 12 months. |
| Power adapter | All CM06 units (US plug) | Free under warranty if faulty. Only LIFEBUS-supplied adapters are safe to use. |
| Reservoir lid / pump assembly | All CM06 units | Handled case-by-case — contact support with a video of the issue. |
| Complete machine | — | Buy on Amazon — $299.00 |
Use the contact form below with topic "Replacement part". Include your order ID and which part is affected.
Attach a photo or short video if you can (email works too). Within 12 months, defects are covered — no return shipping games.
We confirm within 1 business day and ship the replacement to your door. Out-of-warranty parts get a fair quote first.
The 9-quart insulated reservoir keeps water cold for up to 12 hours using 4–6 frozen water bottles — enough to set it before bed and wake to uninterrupted cold therapy.
The universal pad with adjustable velcro is designed for the knee, leg, arm and hand — ideal for knee replacement recovery, sports injuries and everyday soreness.
Yes. The ultra-quiet motor runs at low noise, and medical-grade tubing with a leakproof pad keeps everything dry and silent while you rest, work or sleep.
Absolutely. Set timer-on from 10–180 minutes, timer-off from 10–60 minutes, and pick from 4 flow speeds. The machine cycles automatically to help prevent overcooling.
Frozen bottles are recommended: they last longer, keep melted ice out of the pad circuit, and are easy to refreeze in rotation. Ice cubes work fine for shorter sessions.
A common comfort pattern is 20–30 minutes on with a rest in between, checking your skin regularly. If you're recovering from surgery or injury, follow the duration and frequency your healthcare provider prescribes — their protocol always takes priority.
Ninety percent of the time it's trapped air or a half-seated coupling. Run Max flow for 2 minutes with the tank below the pad, re-click both hose couplings until they lock, and confirm the water level sits between MIN and MAX with enough ice. The manual has a full troubleshooting table.
Weekly (or before any multi-day pause): drain everything, run a 2-minute rinse cycle with clean water — add a splash of white vinegar for a deep clean — then drain and air-dry with the lid open. Never machine-wash the pad or submerge the lid/pump assembly.
Yes, in humid rooms the cold surfaces will "sweat" a little — it's condensation from the air, not a leak. Put a towel under the pad if it bothers you. Actual dripping from a coupling or the pad itself should be checked — see the troubleshooting guide or contact us.
A 12-month limited warranty covering defects in materials and workmanship, on top of Amazon's standard 30-day return window. Register your product to speed up any future claim.
No. Email us or use the contact form with your order ID and a photo — we ship replacement parts (cold pad, hose, adapter) directly, usually without any return.
We're here to help. Submit the contact form or email support@lifebushealth.com — setup questions, missing parts, or anything not working as expected — and we'll get back to you within 1 business day.
Tell us what's going on and we'll take it from there. Every request lands directly with the LIFEBUS support team — no bots, no ticket black holes.
